Confirmed answers
Helmet Cleaning Machine FAQ
Product, operating, customization and after-sales questions organized by topic.
Product Functions
What does the machine provide?+
The confirmed workflow covers cleaning, disinfection, sterilization, deodorization, fragrance care and warm-air drying.
Can both chambers operate separately?+
Yes. The dual chambers can operate together or independently.
Cleaning Process
Does the machine require a water connection?+
No water connection is required.
Is there a wastewater tank?+
No wastewater tank is required.
How long does a cycle take?+
Standard mode is approximately 5 minutes and deep mode approximately 10 minutes.
Disinfection and Sterilization
How are the models different?+
OL3-2A uses atomized steam cleaning. OL4-2A uses an upgraded direct-spray structure with enhanced physical sterilization and disinfection design.
Consumables
What consumables does OL3-2A use?+
OL3-2A uses a dedicated fragrance cleaning solution; the cleaning-liquid formula will be provided and one fragrance is supported.
What consumables does OL4-2A use?+
OL4-2A has a flexible consumable configuration. The final official liquid specification is pending confirmation and is not stated as a fixed requirement.
Voltage and Payment Systems
Which voltage is available?+
Voltage is configured for the destination market after order confirmation.
Which payment systems are supported?+
Payment configuration is selected according to confirmed local market requirements.
Remote Management and Advertising
Is remote management available?+
Yes. Its scope is confirmed for each project.
Can the display show advertising?+
Advertising-display configuration is available and content is prepared for the selected screen and interface.
OEM / ODM
What can be customized?+
Cabinet graphics, branding, interface language and selected payment or operating modules can be discussed.
Maintenance and Warranty
What warranty is provided?+
A one-year warranty is provided.
How is maintenance handled?+
The modular design supports practical servicing, with remote technical guidance available.
Shipping and Installation
How are shipping and installation planned?+
Packing, shipping terms, destination requirements and installation guidance are confirmed for each order. Unconfirmed logistics details are not published as fixed terms.
Suitable Helmets
Are all helmets suitable?+
Helmet shape, materials and attached electronics should be reviewed before use.
Can helmets with intercom devices be cleaned?+
Helmets with intercom devices may not be suitable. Confirm the device and helmet configuration before use.
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